REFLECTIVE WRITING BY EDRYANA ASME My name is Edryana Asme Anak Sanggat and I am 20 years old. I was born on the 6 september 2003 in Miri, Sarawak.I am currently in the final semester of my diploma programme. There will be ups and downs while studying far away from home, but I am confident that I will graduate with good grades that will make my family and myself proud. In this reflective essay, I'd like to offer my experience with the subject Reference and Information Services for Information Agencies, or IMD312 . I have no idea what I will learn in this class. As it turns out, thanks to our wonderful professor, Madam NurFaizah, this is by far the most enjoyable lesson I have ever taken. IMD312, Information Agencies' Reference and Information Services, was one of the classes I took last semester. The IMD312 course's reference and information services teach me how to detect information needs and, more importantly, how to assist con